Following the provisions in order to prevent the spread of Covid-19, all performances until 3 December 2020 are suspended.
The Box Office of Teatro alla Scala will be closed from Friday 6th November.
For tickets purchased online on www.teatroallascala.org or www.ticketone.it, you will receive a further and more detailed communication detailing the refund methods, which can be a direct reimbursement on the credit card used for payment (if no voucher was used in the transaction) or a bank transfer (in case a voucher was totally or partially used in the transaction).
For tickets purchased at the Box Office of Teatro alla Scala (Largo Ghiringhelli 1) you must send an email with a refund request, photo or scan of the tickets to be refunded and their bank details (Bank, IBAN, owner’s name and surname) within 30 November 2020 to firstname.lastname@example.org.
Further information and updates:
Telephone Service +39 02 72 00 37 44 (Monday/Saturday from 12pm to 6pm)
Telephone Service for the Subscribers +39 02 89 70 90 10 (Monday/Friday from 10.30am to 15.30pm)
We also inform that the Telephone Service Infotel and the Email Service email@example.com will be closed for the Christmas holidays from 24 to 27 December 2020 and from 1 to 3 January 2021.