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Info for ticket holders and subscribers

The "Cura Italia" Decree (n. 18 of 17 March 2020 and subsequent amendments) regulates the refunding method for tickets in case of performances cancelled in the Italian theatres due to the COVID-19 emergency. Article 88 of the Decree establishes that refunds are to be made through "the issuing of a voucher of the same amount as the tickets purchased, to be used within 18 months of issuing" (unless further government deferrals).

It will be possible to use the voucher to purchase tickets or season tickets for any performance at the Teatro alla Scala, on sale during the validity period of the voucher. Therefore, it will be possible also to purchase performances that will take place after the expiration of the voucher but already on sale.


The holders of tickets for events canceled between February 24 and July 16, 2020 have the possibility to request the voucher of the same amount as the tickets purchased, to be used within 18 months of issue, by filling in the form at this link and attaching in the form the scan/picture (front) of the relative tickets.
The issuing of the voucher can be requested no later than June 19, 2020 (unless further government updates), and will be sent by email (or by ordinary mail, in the case that the customer does not have an email address) within 90 days from the date of receipt of the form.

Subscribers of the Teatro alla Scala, at the end of the period of suspension of the events involved and once the eventual reprogramming of the performances has been communicated, will receive by email (or by ordinary post if requested) a single voucher corresponding to the total amount of the performances in the subscription not staged, together with the methods to use the voucher itself and the new proposals for the Subscribers.



Alternatively, it is possible to donate the total amount of the voucher in support of the Teatro alla Scala Foundation, by choosing to waive the use of the voucher and transform it into a liberal donation in favor of the Teatro alla Scala Foundation.

In this case, in addition to being an important support, in a still uncertain future, for the reopening of the Theater and ensuring its mission of spreading art and music in Italy and in the world, it will be able to benefit, within the limits set by the Italian legislation, a tax credit equal to 65% of the voucher amount using the benefits provided by the Italian Art-Bonus regulations.

For example, by renouncing the voucher of € 600.00 in 2020, the holder of the voucher, subject to the limits established by Italian law, is entitled to a tax credit of € 390.00 (65% of € 600. 00, to be used in three years, that is € 130.00 for each tax year 2020-2021-2022 in the Modello Unico or Modello 730/2021-2022-2023).

Anyone wishing to take advantage of this possibility must complete the appropriate form downloadable by clicking here and send it by email to the address donazione@fondazionelascala.it, attaching his own voucher.

Following the receipt of the form, the Teatro alla Scala Foundation will send to the holder of the voucher the formal letter attesting the donation and the right to benefit from the Italian tax credit within the limits of the legislation.


For more information, you can also write to lascalarisponde@fondazionelascala.it.
The Foundation wishes to thank all its public for the participation and support.